A Home Office official at the 'Direct Communications Unit' has diverted my letter addressed to Theresa May MP to the Ministry of Justice on the grounds that 'the matters raised are the responsibility of the Ministry of Justice'.
All in a day's work I suppose to redirect a complaint on to somebody else, but is it not truely deeply shocking that an official at the Home Office does not appreciate that his/her department is responsible for the police service?
I have heard that other complaints involving the police have been misdirected in a similar way.
I shall be e mailing again asking that my letter be put before the Home Secretary.
I have received a letter dated 23rd December indicating that my letter of 22nd December (a copy of which is again attached) has been passed to the Ministry of Justice by an individual whose signature looks like 'M. Mioh'.
Kindly note that my letter was addressed to, and intended for, Theresa May MP, the Home Secretary and should not be redirected to the Ministry of Justice.
I find it disappointing that anybody working in the Home Office should think that the matters I raise in my letter about the police are the responsibility of the Ministry of Justice. They are not.
I would be grateful for your early confimation that my letter has been passed to Mrs May.